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POLICIES

 

UPDATE

We were just featured on National TV. For current lead times and shipping time frames please reference our shipping page.

If you have a time sensitive order please be sure to Contact Us before placing the order. We try and accommodate when we can, however this is much harder during Holiday Seasons.

We were recently featured on ABC’s SHARK TANK and ABC'S BEYOND THE TANK!

 

Ordering | Engraving Information

Please clearly indicate what you want engraved on each of your Bottle Breachers. The product will be engraved exactly as you indicate. Text will be engraved in ALL CAPS (except Script, which is our cursive font), and will be engraved in the same font size. For example, if you request CoreLocationX you will receive CORELOCATIONX. Please note, this cannot be changed. Note, the longer the text the smaller the engraving will look.

Engraving includes 1 line, 25 characters including spaces, excluding key chains. Key chain engraving is 1 line, 10 characters including spaces. We only offer text engraving on one side of the Bottle Breacher. If your order has an engraving request of more than what is allocated it will be pulled from production and you will be contacted, causing a delay in your order.

Our Bottle Breachers are made by more than one engraver. Because of this, not all Breachers will look the same. An order placed this month might vary from an order placed last month depending on whom is engraving, as we have a day shift and night shift. If you need your engraving to look the same for a wedding order or for multiple gifts please order them at the same time.

If you would like your Business Logo or a special order more than 10, please contact us at Corporate@BottleBreacher.com.

We strive to offer over-the-top customer service and want every client happy with their purchase. Should you for any reason not be, please Contact Us within 5-7 business days of receiving your order.

 

Order Changes | Cancellations | Returns

*** ORDER CHANGES *** Due to processing time, we cannot honor any change requests to orders after purchase. Please double-check and carefully review your order before submitting it.

Cancellations:  We do our best to ship items as quickly as possible. Because of this, the window for cancelling orders is very short and since the majority of our orders are personalized, we cannot restock them if returned. If your cancellation request is seen prior to us processing your order, we are happy to cancel your order for a full refund, but once it has begun processing we are no longer able to cancel your order.

Returns: We only accept returns on unengraved products.  We will refund you the total minus the shipping costs and you are subject to a 5% restocking fee.

 

Gift Certificates

Valued from $1.00 to $1,000.00 based on what was purchased by the customer.  All gift certificates are non-refundable, non-transferable and expire one year from date of purchase.

The gift certificate will be emailed to the recipient's email address you provide when completing your gift certificate.  It will contain the gift certificate redemption card number and instructions on how to redeem your gift certificate.

Don't remember the balance on your gift certificate? No worries.  You can check the balance of your gift certificate here.

 

Buy more and SAVE!

Purchase 5 or more of the same Sku and Save 5% (Discount automatically applied at checkout, not all products qualify)

Purchase 10 or more of the same Sku and Save 7% (Discount automatically applied at checkout, not all products qualify)

Restrictions apply to all promotions. Promotions are only effective during the specified date range when the appropriate coupon code is used. Promotion discounts cannot be retroactively applied to previous orders even if those orders have not yet shipped. All sale items are final sale and cannot be refunded or exchanged. When coupon codes are offered online or in our newsletter only one coupon code may be applied per purchase.

 

Payment

We accept payment by debit/credit card. International orders will be charged customs taxes when delivered. Due to state tax laws, we are required to charge local sales tax for purchases made in the State of Arizona.

Please note that when you place an order your card or payment account will be charged immediately, not when your order is shipped. We ship first-in, first-out and your payment reserves your order spot.

 

Processing Times

Please see our shipping page for our current lead times and shipping time frames. Wait times can change when we air on National TV and Holiday Seasons, increasing wait times overnight. Please leave yourself enough time when purchasing for lead times and shipping. Until your package ships it will remain as “Awaiting Fulfillment” when you look it up on the site.

If you need an item sooner please Contact Us before purchasing as notes left at checkout are not seen immediately. We try and accommodate for Weddings and Holidays when we can!

Please note if your order falls on a Postal Holiday, it will be sent the next business day. Our office is closed weekends and holidays.

 

Shipping

We ship with the address that is provided at checkout. Look over your shipping address before you place the order as it cannot be changed.

We cannot guarantee any shipping and/or carrier comments/requests left in the "order instructions/comments" box that appears during checkout, as well as requested via email.

Once your order ships, you will receive an email that allows you to track your package if shipping within the US. Please note, FedEx does not ship to PO Boxes.

For information see our shipping page.

 

Shipment Questions

Traveling with your Breacher: When flying domestically or internationally, please check your Bottle Breacher in your bag. Our experience is that you cannot carry it onto the plane. When flying internationally, we recommend shipping it beforehand. For example, if your wedding is in Canada and you live in the States, ship your Bottle Breachers to an address in Canada 2-3 weeks before your wedding. We can ship them internationally for you if you indicate that as your shipping address when you purchase.

Lost Mail: We are not responsible for any errors made by any postal service. If your package has not been received within 3 weeks (US) or 6 weeks (international) of receiving your shipping notification email, please Contact Us. All lost, stolen, and undeliverable packages paid without insurance are the responsibility of the buyer if insurance is not added.

Returned Mail: If a package is returned because the address provided to us was incorrect, we are not responsible for the cost of re-shipping. We will contact the buyer for the correct address, and buyer will need to re-pay shipping and handling costs before we will send the package again.

Refused/Unclaimed Mail: If delivery is refused by recipient or package is unclaimed for any reason, the order will not be refunded. If the package does return back to Bottle Breacher we will contact you for a resolution.

International: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyers responsibility and must be paid at the time of delivery. To remain ethical in our business practices, we cannot mark international shipments as "Gifts". Bottle Breacher is not responsible for confiscated, destroyed, or rejected shipments by customs.

Insurance: Please visit our shipping page.

 

Coupon Codes

Restrictions apply to all promotions. Promotions are only effective during the specified date range when the appropriate coupon code is used. Promotion discounts cannot be retroactively applied to previous orders even if those orders have not yet shipped. All sale items are final sale and cannot be refunded or exchanged. When coupon codes are offered online or in our newsletter only one coupon code may be applied per purchase.

Coupon codes must be entered at check-out (click “Apply Coupon Code” and enter code in box) to qualify. Coupon codes entered in the “Notes to Seller” box will not be applied. Only one code may be applied per purchase. Promotional codes cannot be applied to orders outside of the promotional period. Shipping discount codes do not apply to orders outside of the U.S.

 

About your Bottle Breacher

All Bottle Breachers are professionally powder coated, not spray painted, a finish to last for years to come. They are made from dummy ammunition, making them completely safe. Dummy ammunition is a round that lacks a live primer or any gun powder. These are once fired. Thus, you may notice small nicks or dings in your Bottle Breacher. We do screen them at many points during production to ensure the highest quality.

About once every 6 months we have a bullet or two that will arrive discolored, rest assured we don’t mail them like that originally and there is a quick and easy fix. It’s called Blue Magic Polish. It can be found at most auto stores, like O’Rielly or Pep Boys,  as well as Walmart or Amazon. Brass can tarnish in transit and in bad weather.

 

Privacy | Security

Bottle Breacher respects each and every one of our customer’s right to privacy. At no time will any business information (name, business address, phone number, purchase history, credit card information, etc.) given to us be sold to any other party. Meaning we do not release any information about you to other companies. Bottle Breacher collects your name, shipping and billing address, phone number, and email when you shop and register with us. We have built our reputation on service and taking care of our customers beyond their expectations, and we will continue to provide these levels of service now and for the years to come.

During the on-line order process, our secure order form requests contact, billing, and financial information. Contact information from the order form is used to send orders and information of promotions/sales from our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. The billing and financial information we collect is used only to bill you for the products you have purchased.

You may opt out of any future contacts from us at any time.

 

DISCLAMIER

Bottle Breacher is not liable for the actions you, the customer, decide to carry out using ANY Bottle Breacher product.  We highly recommend NOT taking the Freedom Frag into any Airport, Federal or Goverment Building.  We will not replace any confiscated product as well.  Our products are dummy rounds, inert and completely safe.

 

COOKIES POLICY

About cookies

This website uses cookies. By using this website and agreeing to this policy, you consent to Bottle Breacher’s use of cookies in accordance with the terms of this policy. Cookies are files sent by web servers to web browsers and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

Google cookies

Bottle Breacher uses Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google’s privacy policy

Refusing cookies

Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

Blocking cookies will have a negative impact upon the usability of some websites.

Last updated: May 23, 2017

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